Returns & Exchanges

At Vincero Collective, we stand behind the quality of our craftsmanship and offer a 30-day return policy for all products in their original, unworn condition. Whether you are looking for a different style or a full refund, our goal is to ensure you are completely satisfied with your purchase.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label and a return packing slip, which will be sent directly to your email address.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all protective films and tags are intact, and attach the prepaid label to the outside of the box.

4

Ship and Track

Drop off your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing